Patients & Visitors

It is the policy of Palmer Lutheran Health Center to admit and treat patients without regard to race, color, creed, national origin, handicap, age, or sex. Patients are encouraged to take an active role in their treatment, please direct questions and concerns to our staff and they will respond to your questions or direct you to the correct person. The following information is provided for you and your visitors. If you would like additional information, please call 563-422-3811 (dial "O" for the operator in house) and your call will be appropriately directed.

Billing & Insurance Patients should bring insurance card(s) and information with them to assist in filing insurance claims.	Medications Patients should bring a list of medications they are taking for outpatient visits. Patients who are being admitted ...
Meal - Vending Machines Nutritious, well balanced meals are an important part of your treatment and recovery. The Dietary Department ...	Meditation Chapel For those who seek solace, a meditation chapel is located within the main entrance lobby.
Patient Room Room assignments are based on the admitting diagnosis and bed availability on the day of admission.	Phone Calls & Mail Each patient bed has a telephone line that can be called directly by family/friends without going through ...
Smoking Our facilities and grounds are smoke-free, inside and outside. This provides a healthier environment ...	Valuables Patients are encouraged to leave valuables and personal items at home or send them home with family and friends.
Visiting Hours / Information Visiting hours are 8:00 a.m. to 8:00 p.m. Immediate family members are not subject to visiting hours, unless ...	Waiting Rooms / Family Rooms Waiting rooms or Family Rooms are provided in the following areas: outpatient, emergency, surgery ...